PCPA Pharmacy Technician National Lead - Research Lead and GP Clinical Pharmacy Technician
Abbie Is a GP Clinical Pharmacy Technician based in Wirral, Merseyside, taking up post in May 2020 following a successful HEE funded trial post for 1 year. Abbie runs face to face clinics with patients to review lipids, hypertension, Heart failure and also undertakes clinics as part of research studies. She is also trained in phlebotomy and injection/vaccination administration.
Abbie was awarded the APTUK Advancing clinical practice Pharmacy Technician award in 2025, and the PCPA Rising star award in 2022.
Abbie has been recognised nationally by the SPS, MHRA and Regional Medicines safety officers and Chief NHSE Pharmacist David Webb for her work to improve safety around valproate in female patients. Before moving to GP practice, she worked in secondary care for 8 years and 6 years within community pharmacy.
Abbie is now also the named Principle Investigator for a research study in her GP practice, showing how much impact the role of Pharmacy Technicians can have in research delivery.
Emma Smith
PCPA Pharmacy Technician Ambassador - SW & Lead Pharmacy Technician
I’m Emma and I am a PCN pharmacy technician. I have worked in pharmacy for 19 years, started in community and 4 years ago made the jump to Primary care. Primary care is where I want to be, I love learning something new and putting the skills I’ve gained to good use.
Jenani Umasuthan
PCPA Pharmacy Technician Ambassador - SE & London & Pharmacy Technician, West London NHS Trust
Leighton Thompson
PCPA Pharmacy Technician Ambassador - Wales & Lead Pharmacy Technician
Donna Towers
PCPA Pharmacy Technician Ambassador - Midlands & Medicines Optimisation Technician
I am currently a Medicines Optimisation Technician for Coventry and Warwickshire ICB and also work as Pharmacy Technician Ambassador for Coventry and Warwickshire training hub, supporting pharmacy technicians in PCN roles.
With my pharmacy career spanning three decades, I have worked across multiple sectors — from community pharmacy, secondary care to health and justice — bringing a breadth of knowledge and adaptability to every role. Over the past 10 years, my focus has been within primary care, with a particular commitment to supporting care home patients.
I have held management and leadership positions, and I am passionate about supporting others — whether that’s pharmacy technician students, peers, or the patients we serve. My goal is to help others grow, share best practice, and contribute to the continued development of our profession.
Amy Prentice
PCPA Pharmacy Techncian Ambassador - East of England and Pharmacy Lead
I began my career in pharmacy in 2012, starting in an independent pharmacy before transitioning to a large chain, where I completed my pharmacy technician training. In 2022, I moved into primary care, and then in 2025 moved to surgery based as a pharmacy lead. I now focus on medication reviews and face-to-face long-term condition reviews, with a particular interest in cardiovascular health and hypertension management. My role also includes contributing to clinical audits, medicines optimisation, and high-risk drug monitoring. In addition, I mentor trainee pharmacy technicians, supporting their development and integration into the team.
